Privacy Policy: Plucky, Inc. 

Effective Date: March 27, 2026

Plucky, Inc. (“Plucky,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website (the “Site”) or use our services in the service industry (collectively, the “Services”).

By accessing or using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

We collect the following categories of personal information directly from you when you contact us, request a quote, schedule a service, or otherwise interact with the Site:

• Contact Information: Full name, phone number, email address, and physical /mailing address.
• Service-Related Information: Any details you voluntarily provide about the service you are requesting or receiving (e.g., service type, preferred dates, or notes about your needs).
• Usage and Technical Data: Automatically collected information such as your IP address, browser type, device information, and cookies or similar tracking technologies (see Section 7 below).

We do not collect sensitive personal information (such as Social Security numbers, financial account information, or precise geolocation) unless it is strictly necessary to provide the Services you request and you voluntarily provide it.

2. How We Collect Your Information

• Directly from you: When you fill out contact forms, request quotes, book appointments, or communicate with us via email, phone, or chat.
• Automatically: Through cookies, server logs, and similar technologies when you visit the Site.
• From third parties: We may receive information from business partners or service providers only as necessary to fulfill your service requests (e.g., payment processors if you pay online).

3. How We Use Your Information

We use the personal information we collect to:

• Contact you in response to your inquiries, quotes, bookings, or service requests.
• Provide, operate, and improve the Services you request.
• Send you important administrative or service-related communications (e.g., appointment confirmations, updates, or reminders).
• Respond to your questions or customer support needs.
• Comply with legal obligations, prevent fraud, and enforce our terms.
• Analyze Site usage and improve our website and services (using aggregated, non-personal data where possible).

We will only use your information for the purposes for which we collected it, unless we reasonably determine that we need to use it for another reason that is compatible with the original purpose.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site and providing Services (e.g., website hosting, email delivery, appointment scheduling tools, or payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: If required by law, court order, or government request (e.g., subpoenas or law enforcement).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
• With Your Consent: In any other situation where you have explicitly consented to the disclosure.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices (Including California Residents)

You have the following rights regarding your personal information:

• Access and Portability: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal information (subject to certain exceptions, such as legal obligations).
• Opt-Out of Marketing: You may opt out of promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us.
• Do Not Sell/Share: We do not sell or share your personal information for cross-context behavioral advertising.

California Residents (CCPA/CPRA Rights): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). You may exercise these rights free of charge up to twice in a 12-month period by contacting us (see Section 11). We will verify your identity before fulfilling any request. We will not discriminate against you for exercising your privacy rights.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Site usage, and remember your preferences. You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect the functionality of the Site.

8. Children’s Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Users

Our Site and Services are hosted in the United States and are primarily intended for users in the United States. If you are accessing the Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Plucky, Inc. Phone: (840) 800-8800 Mailing Address: Plucky, Inc. PO Box 226 Etiwanda CA 91739-0226